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While the total number of bugs that have been fixed this month dropped slightly compared to last month, the number of critical bugs fixed this month was higher, at 32, compared to July’s 20.Īll but one of those critical fixes addressed a remote code execution vulnerability that affected the. Update August 22, 2022: This guide has been revised to make sure that the steps are still accurate.Microsoft has squished 120 bugs in this month’s release of software updates spanning its product lines. Once you complete the steps, the update will be removed from your installation, fixing any issues with the printer.

Continue with the on-screen directions (if applicable).

Type the following command to uninstall the update from your computer and press Enter: wusa /uninstall /kb:5004945 Type the following command to view the update history and press Enter: wmic qfe list brief /format:tableĬheck the Windows Update history of your device, and identify the update by its HotFixID and InstalledOn information. Search for Command Prompt, right-click the top result, and select the Run as administrator option. Update July 8, 2021: If the update to fix the PrintNightmare vulnerability is causing problems, you can always uninstall it using these steps: A similar update is also available for version 1909 and the original version of the operating system. Update July 7, 2021: Microsoft has released the update KB5004945 for Windows 10 21H1, 20H2, and 2004 to fix the “PrintNightmare” vulnerability. Alternatively, you can disable the policy to allow incoming connections to the print server from Group Policy > Computer Configuration > Administrative Templates > Printers and disable the “Allow Print Spooler to accept client connections” policy. However, Microsoft recommends temporarily disabling the service using Stop-Service -Name Spooler -Force and Set-Service -Name Spooler -StartupType Disabled PowerShell commands until an update is released. Update July 2, 2021: If you found this guide because of the PrintNightmarevulnerability, there’s not a permanent fix for the problem yet. While this guide focuses on Windows 10, the ability to reset the Print Spooler has been around for a long time so that you can use the same steps on Windows 8.1, Windows 7, and older versions.

Type the following commands (one line at a time) to stop the print spooler, delete the printers folder content, restart the printer spooler, and press Enter: net stop spoolerĭel /Q /F /S "%systemroot%\System32\Spool\Printers\*.*"Īfter you complete the steps, you should be able to send a print job to the printer, and this time the printer should work. Search for Command Prompt, right-click the top result, and select the Run as Administrator option. To fix print spooler problems using Command Prompt, use these steps: Once you complete the steps, you can try to print a document one more time, and the printer should work as expected. On the “Printer Spooler Properties” page, click the General tab.Ĭlick the Start button to restart the service. Select everything in the “ printers” folder ( Ctrl + A keyboard shortcut) and hit the Delete button to remove the contents.

Type the following path to the printers folder and press Enter:Ĭlick the Continue button (if applicable). Use the Windows key + R keyboard shortcut to open the Run command.

Right-click the Print Spooler service and select the Properties option. Search for services.msc and click the top result to open the Services console. To fix the print spooler service to continue printing on Windows 10, use these steps: (See also this video tutorial to complete this task.) This guide will teach you the steps to fix the print spooler on Windows 10 to fix a printer.

If you are experiencing this problem, you can fix this printer issue by resetting the print spooler on the device using the Services console or Command Prompt. Also, if you try to cancel the job, it will stay stuck deleting forever.Īlthough there could be many reasons you cannot print, such as connection problems or physical issues with the printer, it is usually an issue with the Windows 10 “print spooler.” This service spools print jobs and handles the interactions with the printer, and sometimes it will stop working, even after restarting your device and printer. On Windows 10, trying to print and getting the document stuck in the queue can be frustrating.